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A new name, the same commitment to you. Southern Cross Support Services and Programmed Care are now Kanda.

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Complex Care Services

Compassionate Care for Complex Needs

We provide compassionate and professional complex care services for people with high-level needs. If you require support due to disability, chronic conditions, illness, or age-related frailty, we will help you live as independently as possible.

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What We Offer

We deliver tailored, client-centred support designed to help you live as independently as possible.

Our services include:

  • Daily living assistance -help with personal care (showering, dressing, toileting), cleaning, laundry, and meal preparation.
  • Medical and behavioural support – management of complex health needs, medication, and behavioural challenges.
  • Mobility and transition support -assistance with bed transfers, travel to appointments, and support during transitions.
  • Community and social engagement – programs to help you connect with your community and participate in social activities.
  • Specialised NDIS complex support – services such as complex bowel care, stoma care, enteral feeding, tracheostomy management, and diabetes management, provided by our experienced team of support workers and healthcare professionals.

Why Choose Us

We deliver high-quality, personalised care. Our approach focuses on building skills, enhancing independence, and ensuring that every support service is delivered with compassion and professionalism. At Kanda, we value your choice, perspective, and consent, ensuring that our care adapts to your needs.

 

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Tired of being stuck on a waitlist?

Our streamlined process arranges support quickly and efficiently for both clients and referrers. Click below to see how we can expedite your access to the support you need.

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Complex Care FAQs

Complex care refers to specialised support services for individuals with high-level needs due to disability, chronic conditions, illness, or age-related frailty. It includes assistance with daily personal tasks, medical care, behavioural support, and more.

Our experienced team of support workers and healthcare professionals deliver complex care services. They are trained to provide compassionate and professional support tailored to your individual needs.

Our medical support services include tracheostomy management, bowel and stoma care, enteral feeding, diabetes management, and medication administration, among others.

If you have complex support needs, speak with your Support Coordinator or NDIS Planner to include these services in your NDIS plan. You can also contact us directly for guidance.

Yes, our complex care services can be integrated with other NDIS supports, such as community engagement programs, mobility assistance, and behavioural support, to provide holistic care.

Understand NDIS Funding

Discover how NDIS funding can empower your support journey. Click below to learn more about your funding options.

NDIS

What our clients and families are saying

“I wanted to say sincerely how wonderful your team is, your orgnisation is, and how tirelessly I see them all work to give the true quality of life, the independent life, and mostly the happy life supplied by all of you is truly wonderful.”
Client's family - Pauline Queensland
“They have gone above and beyond in their care, their professionalism and their support. They certainly live their values.”
Corinne B Queensland
"We go out fishing, movies, to the gym, stuff like that. Kanda is the way to go!"
Jake Queensland
"A huge thank you to Team! Your support has helped Mason achieve incredible progress this year. We’re so grateful for your dedication, care, and the positive impact you’ve made."
Tammy, Mason's Mum Queensland

Looking for more ways we can support you?

At Kanda, we offer a wide range of disability services for the support you need. We’re here to help you achieve your goals and live your best life. Explore more disability services today and find the right support for you!

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