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Jayur House

Supporting Young People in Times of Crisis

Jayur House provides crisis and temporary accommodation for young people aged 15 – 18 years old who have complex support needs.

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Crisis accommodation in Far North Queensland

Jayur House offers young people a safe place to land when life feels uncertain.
More than accommodation, it’s a welcoming home that provides safety, stability, and understanding for young people who have nowhere else to go. We make sure every young person feels respected, heard, and genuinely cared for.

Our care is culturally safe and trauma-informed, built around each person’s strengths and story. We use Positive Behaviour Support Plans (PBSPs) to reduce risk and promote positive engagement. Through outreach and wraparound supports, we help young people stay connected to their community, build independence, and work toward the future they deserve.

We’re proud that Jayur House has been recognised for this commitment to safety and healing, receiving the 2024 Child Protection Week QLD Regional Program Award which reflects the compassion and dedication of our team.

The Jayur tree representing the journey of young people at Jayur House

Jayur (pron: Ja – Yoor)

The Jayur is a species of Cycad, a native tree endemic to the Far North Queensland region.

Like the young people we support, the seeds of the Jayur are hardy and resilient. The leaves of the plant represent the people and agencies who support them in their journey. The ground where the Jayur plant grows is Jayur House and the Kanda Child and Youth and Families team that help them grow.

When young people are surrounded by care, belief and steady support, they can grow, thrive and discover their place in the world.

A trauma-informed model of care

Our approach goes beyond the short term. We build spaces where young people can feel safe enough to heal, learn, and lead their own path forward.

We use the Sanctuary Model of Care, an evidence-based, trauma-informed framework that builds safety, emotional intelligence and growth through strong, positive relationships.

This model is woven throughout everything we do. It helps us create environments where emotional, social, moral, physical and cultural safety are at the heart of care.

Read more about the Sanctuary Model

Jayur House FAQs

Youth crisis accommodation like Jayur House provide short-term staffed housing for young people experiencing homelessness, family breakdown, or risk of harm. It offers immediate safety and stabilisation while medium- and long-term housing or family reunification options are explored.

Young people at risk aged 15 – 18 under the care of the Department of Families, Seniors, Disability Services and Child Safety who need immediate support. They are often young people who have disengaged from other placements and need an immediate home.

Yes, placements occur through the Queensland Department of Families, Seniors, Disability Services and Child Safety.

Jayur House operates across two sites in Far North Queensland and South East Queensland.

Each young person receives individualised case management focusing on safety, emotional wellbeing, education engagement, and family connection. Partnerships with health, mental-health, and education providers ensure holistic support. We use Positive Behaviour Support Plans (PBSPs) to help reduce risks and promote positive engagement.

We have developed My Mob My Story in connection with Aboriginal and Torres Strait Islander community partners. This Cultural Support Plan helps young people learn more about their culture and helps them keep their cultural identity through connection to family, community and culture. All our staff recognise, respect and support the diverse identities of the young people in our care.

My Mob My Story

Our commitment to cultural safety and inclusion

We are committed to building a culturally inclusive service that respects Aboriginal and Torres Strait Islander and other cultural identities, values, and connection to land, family, and community. Our specialised cultural support plan called My Mob My Story is for young people who identify as Aboriginal and/or Torres Strait Islander. This dedicated framework helps young people nurture, address and recognise their unique needs and allows them to celebrate their culture heritage, traditions and values.

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